Privacy Policy

Aydeniz Caravan ("we", "us", "our") is committed to protecting the privacy of our customers and website visitors. This privacy policy explains what personal data we collect, how we use it, and your rights under applicable data protection law (including Turkish KVKK and the EU GDPR for visitors from Europe).

1. Data we collect

We collect personal data you provide directly: name, email, phone number, address, identity document data (for rental contracts), payment details and any messages you send through our contact forms. We also collect usage data automatically (cookies, IP address, browser, pages visited).

2. How we use your data

• To process rental bookings and prepare contracts
• To respond to your inquiries and provide customer support
• To send service updates and (with consent) marketing communications
• To comply with legal obligations (tax, insurance, regulatory)
• To improve our website and services through analytics

3. Data sharing

We do not sell your personal data. We may share it with: payment processors, insurance providers (for active rentals), our hosting/email/analytics providers, and authorities when required by law.

4. Your rights

You have the right to access, correct, delete or restrict the processing of your personal data. EU/UK residents also have data portability rights and the right to object. To exercise these rights, contact us at [email protected].

5. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand visitor behaviour. You can disable cookies in your browser settings.

6. Data retention

We retain personal data only as long as necessary for the purposes described above or as required by law (e.g., 10 years for accounting records under Turkish Commercial Code).

7. Contact

Questions about this policy? Reach us at [email protected] or call +90 533 978 07 24.